Services built for stability and security

What we deliver

A managed service designed for reliability: consistent onboarding, clear responsibilities, and measurable response targets. We focus on reducing business interruption, improving user experience and keeping systems secure by default.

• Helpdesk triage & resolution with clear communication
• Device management, patching, and baseline hardening
• Microsoft 365 administration & identity management
• Monthly reporting: trends, recurring issues, and uplift plan

We keep delivery transparent: you’ll know what we’re changing, why, how we’ll validate it, and what “done” means.

What we deliver

Security is a system, not a product. We implement practical controls that reduce risk without slowing the business, and we document exactly what was changed and why.

• MFA + conditional access policies aligned to your risk
• Endpoint protection, patch hygiene, and admin controls
• Backup integrity checks (immutable copies, offsite)
• Security reviews and prioritised remediation roadmap

What you get

• MFA + conditional access configured and documented
• Endpoint baseline & patching posture uplift
• Backup immutability + recovery drills guidance
• Incident-ready runbooks + priority remediation list

What we deliver

We build cloud environments with governance from day one: identity, access, naming standards, logging, and cost visibility. Then we migrate and optimise with minimal disruption.

• Cloud landing zone and guardrails (Azure/AWS)
• Microsoft 365 tenant governance & lifecycle management
• Migration planning, implementation, and validation
• Cost optimisation and ongoing performance tuning

What you get

• Tenant baseline: MFA, conditional access, device policies
• Mailbox / fileshare / workload migration plan and execution
• SharePoint/Teams structure + governance & retention
• Handover pack: diagrams, access model, operating runbook

What we deliver

Backups only matter if restores work under pressure. We implement resilient backup design, automate where sensible, and run restore drills to prove recovery objectives.

• Backup policy + retention aligned to business needs
• Immutable backup + offsite replication
• Quarterly restore drills and DR tabletop exercises
• Documented DR runbooks and roles

What you get

• 3‑2‑1 strategy tailored to your data and RTO/RPO
• Immutable backups + offsite replication where needed
• Restore testing schedule and evidence pack
• Simple recovery runbook your team can follow

What we deliver

Stable connectivity is foundational. We improve Wi‑Fi coverage, secure remote access, segmentation, and monitoring so issues are detected early and fixed quickly.

• Firewall baseline configuration & rule management
• VLAN segmentation and secure remote access
• Wi‑Fi performance improvement and coverage tuning
• Centralised monitoring and alerting

Delivery standard: scope, security baseline, change log, validation, and documentation are included — not optional.

What we deliver

When systems become complex, costs and risk rise. We provide assessment + roadmap work that translates into real uplift projects with clear milestones and handover.

• Assessment workshops and environment review
• Prioritised roadmap with effort and risk guidance
• Implementation plan with rollback and validation
• Documentation: diagrams, runbooks, and admin handover

What you get

• Bottleneck analysis and practical optimisation plan
• Network segmentation + least-privilege access model
• Observability: monitoring, alerting and log visibility
• Roadmap: quick wins now + staged uplift later